Before starting a project, we need to make sure we are on the same page so there aren't misunderstandings and to protect against fraud, so please take some time to read through these terms! Thank you.Terms of Service AgreementThis agreement is between I, the Artist, and you, the Client, for work services performed on a project known as the Work.ContentI, the Artist, have the right to refuse projects and requests according to my discernment and artistic capabilities. Some content that I will not be comfortable with representing include:(ex:- Furry/furries
- Explicit NSFW
- Gore or excessively violent
- Hate Speech or DiscriminationI, the Artist, warrant that the Work will be my original work performed to the best of my abilityI warrant that the Work is 100% original according to my best knowledge. I warrant I do not copy or heavily reference any materials or art I do not own (excepting for existing character design accuracy) while producing the Work. Material and design direction such as mood boards and examples are referred to as inspiration, and will not be traced or heavily referenced in order to protect the rights of the original artist or photographer.Timeline & ProcessThe completion of the Work requires 1 week at minimum, and may typically average 2 to 4 weeks, depending on commission type, complexity, and workload of commissions. Deadlines and timelines will be adhered to in good faith but may not be possible sometimes. Note that each project may vary. Please plan your personal projects, such as launches and streams, accordingly.There may be 1 major revision(s) for the concept and idea of each stage shown to the client during the process, not including mistakes made by the Artist involving design or details given to artist during the initial briefing. Revision later in the process such as after flat coloring can only be minor. I will actively reach out for feedback as much as possible.Revisions that may impact the progress and timeline of the project will cost additional fees if requested.Delivery of finished Work will be through Google Drive.CommunicationCommunication will take place throughout the entire project timeline with updates and bouncing ideas. I will typically ask for feedback when I have something to show. I will let you know if anything is causing delays or priority shifts in the project.I will use Twitter DMs or emails to facilitate communications according to the client’s preference. I will typically respond quickly but may also take up to 3 days, which is usually in order to provide a better, more concrete, update.Clients are free to suggest changes as stated above, but final products will be dependent on their ability to provide accurate reference and clear ideas to the artist. I will take any dissatisfaction or feedback seriously in order to effectively collaborate with the client.Rights, Usage & CreditsArtist RightsI retain original copyright and ownership of the Work, which includes but may not be limited to redistributing, reproducing, advertising, displaying the Work in my websites, social media and portfolios unless explicitly asked not to. I have rights to repurpose unused process work for future projects, personal or otherwise.The process will likely be posted i.e. on Twitter and/or streamed on Twitch unless Clients request otherwise before project begins.Client RightsClients are granted exclusive rights for personal use of the Work produced as agreed upon, which must not be transferred to any other parties. Personal use includes:(ex: Social media profile pictures, signatures, layouts, themes, wallpapers, personal website display, social media posts, physical prints and products) that is not for sale or distribution to any other party.Clients may not at any time modify, edit, change the Work without permission from the Artist (i.e. recoloring or tracing), with the only exception being cropping the image or editing the dimensions of the work.Clients may not claim Work as their own or anyone else’s and therefore must credit me as the Artist using my social tag/username/link (twitter.com/kaiuchlorophos or twitch.tv/kaiyuuyuu).Commercial RightsUnless specified in the commission information or otherwise discussed and agreed upon, commercial licenses and reselling rights are not included. Commercial license includes, but is not limited to, re-printing with the purpose of resale or use in monetized projects such as book illustrations, video game assets, or merchandise; and reselling rights means selling the Work to another party or another platform or on any platform.Any Work done or made available to the client must not be used for AI (Artificial Intelligence, Machine Learning, AI/ML Training, NFT, blockchain or any for profit platforms or purposes. Such usage is completely prohibited and may result in legal action taken.Commercial licenses require additional charges on a case-by-case basis.Payments, Cancellation, RefundsPaymentBefore starting the project, the Client pays at least 50% of the total fee.Invoices will be sent after reviewing and agreeing to the Terms of Service, and the final sketch is agreed upon. Do not send a payment without my request.When invoice or payment link is received, the Client agrees to pay before I continue with the project. If the Client hasn’t reached out within the month, I will be required to assume that the client does not have intention to continue the project. Past that point in time, I may not be able to take the client’s work due to availability.Prices are in USD internationally, and paid via PayPal invoice or other methods as provided by the Artist. Prices may change depending on complexity of the commission.By engaging on any project, once Work has started, or transactions have been made through PayPal or any payment service provider, the Client acknowledges the product and deliverables are DIGITAL and there is no physically shipped good to receive. Chargebacks are not permitted and the refund policy as mentioned will be followed.Cancellation & RefundIf Client requests cancellation, 50% of the sum already paid may be forfeit if the work is more than 80% completed by the discretion of the artist.If for any unforeseen reason I cannot complete the Work or the Work is significantly delayed by 2 months, I will take initiative to inform you and provide a partial refund if Work done up to this point is accepted or full refund.Business ClientsFor businesses, agencies, organizations, management and groups, please contact me to arrange in more detail.AgreementI reserve the right to refuse to accept projects if it does not fit with my studio.By commissioning, you confirm you are at least 18 and above or have a legal parent/guardian to agree to all of the terms of service as listed above.The date for this agreement is upon the first inquiry/communication for the commission or upon the first transaction made.